Terms and Conditions
Terms and Conditions
Last Updated: 02-04-2025
1. Introduction
Welcome to CameraScan Kottayam ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website [www.camerascan.org] ("Website") and the services we offer, including but not limited to document scanning, photo digitization, and related services ("Services"). By accessing or using our Website and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.
2. Eligibility
By using our Website and Services, you represent that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. User Accounts
Registration: To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4. Services
Service Description: We offer various scanning and digitization services as detailed on our Website. We reserve the right to modify or discontinue any Service at any time without prior notice.
Service Limitations: While we strive for accuracy and quality, we do not guarantee that our Services will meet all your expectations or that they will be error-free.
5. Orders and Payments
Pricing: All prices for our Services are listed on our Website and are subject to change without notice. Prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Payment Terms: Payments are due at the time of order placement unless otherwise agreed upon. We accept various payment methods as specified on our Website.
Order Confirmation: Your order is considered confirmed once we receive payment. We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in the description or price, or any other issue identified by our team.
6. Cancellations and Refunds
Cancellations: You may cancel your order within 24 hours of placement by contacting our customer service. After 24 hours, cancellations may not be accepted.
Refunds: Refunds are processed on a case-by-case basis. If you are not satisfied with our Services, please contact us within 7 days of service completion. Approved refunds will be processed within 14 business days to the original payment method.
7. User Responsibilities
Lawful Use: You agree to use our Website and Services only for lawful purposes and in accordance with these Terms.
Prohibited Actions: You agree not to:
Violate any applicable laws or regulations.
Infringe upon the rights of others.
Upload or transmit any harmful or malicious content.
Interfere with the security or integrity of our Website or Services.
8. Intellectual Property
Ownership: All content on our Website, including text, graphics, logos, and software, is the property of CameraScan Kottayam or its licensors and is protected by applicable intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Website and Services for personal or internal business purposes. This license does not permit you to reproduce, distribute, or create derivative works from our content without our prior written consent.
9. Privacy
Your use of our Website and Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Website and Services, you consent to our collection and use of your information as described in the Privacy Policy.
10. Disclaimers and Limitation of Liability
"As-Is" Basis: Our Website and Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the operation of our Services or the accuracy of the information provided.
Limitation of Liability: To the fullest extent permitted by law, CameraScan Kottayam shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or Services.
11. Indemnification
You agree to indemnify and hold harmless CameraScan Kottayam, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our Website or Services or your violation of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Kerala, India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kottayam, Kerala.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website and Services after any such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: camerascan@gmail.com
Phone: +91 9188526787
Address: YMCA International Building, Lal Bahadur Shastri Rd, Kottayam, Kerala 686061