Privacy Policy

Last Updated: 03-04-2025

Welcome to CameraScan.org. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Camera Scan (referred to as “we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you visit or make a purchase from our website, www.camerascan.org (the "Website").

This Privacy Policy is drafted in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws governing data protection and privacy.

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Website.

1. Legal Compliance

We ensure compliance with the following Indian laws related to data protection and privacy:

✔ The Information Technology Act, 2000 – Governs digital transactions and data security.
✔ The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 – Specifies how companies must handle sensitive personal data.
✔ The Consumer Protection (E-Commerce) Rules, 2020 – Regulates consumer data collection and privacy in e-commerce.
✔ The Digital Personal Data Protection Act, 2023 (DPDP Act) – Ensures lawful collection and processing of personal data in India.

By using CameraScan.org, you consent to the collection, storage, and processing of your data in accordance with these legal provisions.

2. Information We Collect

We collect different types of information from our users, including:

2.1 Personal Information

When you place an order, register for an account, subscribe to our newsletter, or contact us, we may collect:

Full Name

Email Address

Phone Number

Shipping & Billing Address

Payment Information (processed securely via Razorpay or other payment gateways)

Order History

Any other information you voluntarily provide

2.2 Sensitive Personal Data

As per the IT Rules, 2011, we do not collect sensitive personal data such as:

Passwords

Financial information (except payment details via secure gateways)

Health or biometric data

2.3 Non-Personal Information

We automatically collect certain non-personal data when you visit our Website, such as:

IP Address

Browser Type & Version

Device Information (Operating System, Screen Resolution)

Pages Visited & Time Spent on the Website

Referral Source (how you reached our Website)

2.4 Cookies & Tracking Technologies

We use cookies, web beacons, and tracking technologies to enhance user experience, analyze Website performance, and offer personalized recommendations. You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We collect and use your data for the following lawful purposes:
✅ Processing Orders – To fulfill purchases, process payments, and arrange shipping.
✅ Customer Support – To resolve queries and provide assistance.
✅ Marketing & Promotions – To send newsletters, offers, and personalized recommendations (with your consent).
✅ Website Optimization – To improve our Website’s functionality and security.
✅ Fraud Prevention – To detect and prevent fraudulent transactions.
✅ Legal Compliance – To comply with Indian laws and government regulations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information under the following circumstances:

4.1 Service Providers & Payment Processors

We may share your details with trusted third parties who help us operate our Website, such as:

Razorpay & other payment gateways (for secure transactions)

Shipping & logistics partners (to deliver your orders)

IT & security service providers (to maintain Website functionality)

4.2 Legal Compliance & Protection

We may disclose your data when required by:

Law enforcement agencies, courts, or regulatory authorities under Indian laws.

Government orders for national security or fraud prevention.

4.3 Business Transfers

If CameraScan undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of the business transition.

5. Data Protection & Security Measures

We implement industry-standard security measures to protect your personal information, including:
🔒 SSL Encryption for secure transactions.
🔒 Two-Factor Authentication (2FA) for account protection.
🔒 Regular Security Audits to identify vulnerabilities.
🔒 Restricted Access to personal data, only for authorized personnel.

Under the IT Rules, 2011, we follow Reasonable Security Practices to ensure data protection, including compliance with ISO/IEC 27001 standards where applicable.

6. Your Rights & Choices

6.1 Access, Update & Delete Your Data

Under the Digital Personal Data Protection Act, 2023, you have the right to:
✔ Access your personal data (by logging into your account).
✔ Request correction or deletion of inaccurate information.
✔ Opt-out of marketing emails by clicking the "Unsubscribe" link.

6.2 Managing Cookies & Tracking

Users can modify browser settings to block or delete cookies. However, disabling cookies may impact Website functionality.

6.3 Withdrawing Consent

If you previously provided consent to marketing communications, you may withdraw it at any time by contacting us.

7. Data Retention Policy

We retain personal data:

As long as required to fulfill transactions & provide services.

As necessary for legal, tax, and accounting obligations.

Until the user requests deletion, subject to Indian legal requirements.

8. Third-Party Links & Services

Our Website may contain links to third-party services (e.g., social media platforms, external websites). Clicking these links may result in third parties collecting your data, which is beyond our control. We recommend reviewing their respective privacy policies before sharing any information.

9. Children’s Privacy

CameraScan.org is not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If a parent/guardian believes a child has provided information, they should contact us for data removal.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. We encourage users to review this policy regularly.

11. Grievance Redressal Mechanism

As per Rule 5(9) of the IT Rules, 2011, we have appointed a Grievance Officer to address user concerns.

Grievance Officer Contact Details:

📍 Address: YMCA International Building, Lal Bahadur Shastri Rd, Kottayam, Kerala 686061
📧 Email: camerascan@gmail.com
📞 Phone: +91 9188526787

Under the Consumer Protection (E-Commerce) Rules, 2020, complaints will be addressed within 30 days.

By using CameraScan.org, you acknowledge and agree to this Privacy Policy in compliance with Indian law.